Privacy Policy

Scope of This Policy

This Privacy Policy describes what Water Heater Burst Pros collects from visitors to waterheaterburst.info and from callers to its phone number, and what it does with that information. Using the website or placing a call means accepting these practices.

What Is Collected

A call can produce a record of the caller's number, the time and length of the call and a rough location tied to the number. Calls may be recorded for training and quality review.

A website visit can produce a record of the visitor's IP address, browser, device, the page that led there and the pages viewed, kept by hosting and analytics tools. The website does not ask for payment card numbers, Social Security numbers or similar financial data.

Why It Is Collected

Water Heater Burst Pros uses the information to handle calls, review call quality, see which pages help visitors, stop fraud and abuse and comply with the law.

Who Receives It

The caller's number, general location and description of the damage go to the water damage company taking the job, so it can respond.

Vendors that run call handling, hosting and traffic analytics also receive information, as do authorities when a law, a subpoena or a safety concern requires it.

Cookies

The website may use cookies and similar tools to count visits and load pages quickly. Visitors can block or delete cookies in browser settings, and pages keep working without them.

Keeping Data Safe

Water Heater Burst Pros keeps call and visit data only as long as these purposes or the law call for, and uses reasonable safeguards. No system for storing or sending data over the internet is completely secure.

Your Privacy Choices

Under some state laws a person can ask what personal information Water Heater Burst Pros holds, correct mistakes or have it deleted. Send these requests to contact@waterheaterburst.info or call (888) 509-1696.

Children and Updates

The website is meant for adults handling a household emergency and does not knowingly collect data from children under 13. A revised policy applies once it is posted on the website.